Great Moments in Customer Service
So I queue up to the counter at Wendy's just now to order dinner. It's hot, I'm tired after a long-ish day at work, I'm still in my monkey suit. I place my order, start counting out exact change - I carry a dollar in change on me 'cause it's easier on everybody for me, rather than the cashier, to make complicated change - and the cashier says the nicest thing a stranger's said to me in a long, long time:
Best. Bacon-cheeseburger. Ever.
"Oh, I know you. You can come here anytime."So: a) I'm officially a regular, b) I'm the kind of customer they like, c) I'm flattered.
Best. Bacon-cheeseburger. Ever.
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